Performance Management in Practice

  • Author: Simon
    Carvi 
  • Level: Beginner - Intermediate
  • Study time: 60 minutes
Module introduction

This module consolidates all previous sessions on setting goals, giving and receiving feedback, and developing team members. The ultimate objective? Equip you to make sound decisions: who to grow, reward, or let go.

You will learn how to lead the process effectively, what to say (and what to avoid) during formal review meetings, and how to make confident decisions to keep, develop, or manage your team members.

  • Video time: 45 minutes
  • Assignment: 1

Simon Carvi

Performance management is not about filling forms or ticking boxes. It is about making tough calls, who to grow, who to reward, and when it is time to let someone go.
Why this module

Treating performance management as a yearly HR ritual fails teams and leads to unfair decisions. Too often, managers promote based only on “just performance,” avoid the real conversations, and fail to ensure promotions are fact-based. This module helps you identify your top performers and, when necessary, let people go the right way.

Inside module 5
Performance Management in Practice

1. The Performance Management Reality Check

  • Why annual-only reviews fail
  • What performance management really means for you

2. Tools, Timing, Roles & Your Performance Calendar

  • Setting up a year-round performance rhythm
  • Clarifying manager vs. HR roles

3. What Gets Measured: KPIs and Competencies

  • Balancing metrics with behaviors
  • How to ensure fair evaluations

4. Conducting Effective Performance Reviews

  • What to say (and what to avoid)
  • Structuring fair and productive review meetings

5. Managing High Performers

  • Recognizing and rewarding impact
  • Avoiding “one-size-fits-all” development

6. Managing Poor Performance

  • Distinguishing skill gaps from behavior issues
  • Coaching, escalation, or exit: choosing the right path

7. Performance Decisions

  • Who to grow, who to reward, and who to let go
  • Making fact-based, confident people decisions

Implementation focus

  • 7 Lessons
  • 15 Videos
  • 7 Knowledge checks
  • 20 Questions
  • 1 Assignment

Your Performance Management Evaluations

Consolidate performance management on a factual basis. Use data, feedback, and competencies to ensure your decisions are fair, consistent, and transparent.

The "Monday Morning Test"


Apply your operating system in practice: make clear people decisions : who to promote, who to develop, and when it is time to let go. Use my performance management process and  implement your yearly appraisals with discipline so your team trusts the process.
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Interactive Learning Components

Practice through flip cards, slideshows, showing drag-and-drop exercises for role clarity, and scenario matching activities.
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Knowledge Checks

Test your understanding with scenario-based questions and knowledge checks to help you measure your grasp of core management responsibilities.
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Videos

Hard-hitting reality checks in focused 3-7 minute sessions that challenge what you think you know about management. Each video confronts common management myths with real workplace scenarios and forces you to question your current approach. 
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Download & Apply Your Manager Tools

Get immediate access to the Manager Responsibility Matrix, role boundary checklists, and practical templates. Customize these tools for your role and responsibilities. 
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Quiz

Before moving to advanced modules, take this quiz covering what has be learnt in the first module. Think of this as your baseline check : are you clear about what you actually own as a manager?

A word from our students 

The key takeaway I gained from the MDP was how to effectively manage team interactions and create Individual Development Plans. Simon provided excellent explanations with clear examples and practical strategies for real management situations.
The program was interactive and immediately applicable to my role as a manager.
Tanyatorn, Purchasing Manager
The key takeaway from the program was the clear process for managing my team member's development. I was particularly impressed by how practical and useful the content was.
I now have high confidence in applying these management frameworks to my daily work.
Kritsaree, Program Manager 
The Manager Development Program was the refresher I needed for managing a team. Instead of vague theory, I learned how to set clear goals, give direct feedback, and coach with confidence. The program focuses on what really matters in team management and provides practical implementation guidelines I could apply right away.
Nattha, Regional Business Manager 

Manager Development Program

Frequently asked questions

Do I need prior experience as a manager?

No. This module is designed for both new and practicing managers. You can apply the tools right away.

How much time this module will take?

Around 60 minutes including assignments. You can learn fully at your own pace.

Can I use this module without the full program?

Yes. You can purchase it individually. Later, you can upgrade to the full Manager Development Program and pay for the missing modules.

Do I get support from Simon?

Individual modules are self-paced and do not include direct support. Personal support and Q&A are only available when you enroll in the full Manager Development Program.

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